How we’re handling COVID-19
A note from our Founder
To our Dapper Lane Customers,
In light of the uncertain circumstances surrounding coronavirus, we wanted to clearly outline the information regarding Dapper Lane’s policy changes at this time.
Our hearts go out to the individuals and communities that have been impacted by COVID-19. Our thoughts are with those that are most vulnerable during this pandemic.
Our team is working hard to ensure you can still receive your Dapper Lane products, but we are experiencing some delays from the strain on courier services. We have stopped shipping to certain countries due to courier limitations, and are actively looking for alternatives to continue to offer worldwide shipping. Details are provided below in the FAQ.
We truly appreciate your patience and understanding during this time. We want you to enjoy your daily Dapper Lane footwear without worrying about the safety of your products. Our team members are following strict safety and social distancing guidelines to ensure that you receive a safe parcel. We also recommend that you follow your local government’s guidelines regarding deliveries to exercise the utmost caution.
Lastly, our customer support team is available 24/7 to answer any and all questions. Please use our Dapper Lane Support Concierge to get in touch with our team and we’ll be sure to get back to you shortly.
We sincerely hope that everyone can stay safe and healthy at this time.
Best wishes, Riz